NetTelePhone Callback
Services
You can make calls with our services using any
landline or mobile phone, from anywhere in the
world.
Calling rates are higher when using our
Callback services, compared to using our
software options for making International calls.
However there is the convenience of having
option of making calls with any landline or
mobile phone.
It will depend on from what country you are
calling from, how much the extra charge per
minute is when using our callback services.
For an example a customer calling from Thailand
mobile phone will be charged $0.0182 extra per
minute using callback.
The extra charge per minute using our callback services depends on our per minute default rate to the destination you are calling from.
Total charge per minute per call will depend
on the destination the customer is calling to.
So you simply add together our default calling
rate for the destination you are calling from to
the destination you are calling and this
will give you the total cost per minute when
using our callback services.
Example: Customers calling from Canada ($0.017) per minute would have 1.7 cents extra charge per minute using our callback services.
Callback is very easy to use and here below you will see instructions on how to use our Callback services.
Before using our Callback services, you need
first to register the phone numbers you want
make calls from.
You can register many different phone numbers
(e.g. your home, office and mobile phone
number).
You need to include country code, when
registering phone numbers to use with our
Callback services.
For an example to register an United Arab
Emirates mobile phone number, you would register
number in this format: 97150xxxxxxx.
So if your UAE mobile number would be
0501234567, you would need to register this as
971501234567 (omitting the zero).
It does not matter in what country you are, if
your phone number starts with "0" then you
should skip the zero when registering your
number.
You can login here below with your calling
account to register one or more phone numbers to
use with our callback services.
If you have lost your calling account
information, please contact
support@nettelephone.com for assistance.
After login, you simply click on the "Add New
Number" button and then insert your phone
number.
You then can logout after registering the phone
numbers that you want to use with our Callback
services.
After successful registration, you can start using our Callback service from your registered phone numbers.
To trigger Callback you can call either of
the Callback numbers provided here below.
We provide two alternative Callback numbers and
you can call either of these phone numbers.
You can for example put both these numbers in
your mobile phone contact list as callback1 and
callback2.
The reason why we provide two different phone
numbers is simply because of to have more
reliability.
For an example if there would be a temporary
problem with Callback number one, then you could
use the other Callback number.
NetTelePhone Callback Numbers
Main Callback
Number: +46-846-505-847
Alternative Callback
Number:
+1-786-2324-248
There will be no charge from your local phone
provider calling these Callback numbers, even if
these are international phone numbers.
The reason is that the call will not get
connected and by calling our Callback numbers,
you are simply signaling our system that you
want
to receive Callback to your registered phone
number and you should then get a Callback from
our system within 5 - 60 seconds.
When calling from mobile phones to our
Callback access numbers from any country, you
can simply insert "+" in front of the number.
However if you are calling from landline phones,
then you will need to know the international
prefix from your country.
For an example to call from an United Arab
Emirates landline phone, you would need to use
"00" dialing prefix.
You can
click here to see information on
international dialing prefixes for all
countries.
After receiving the callback to your phone,
you will hear your account balance and can then
place your International call.
For an example to make a call to the United
Kingdom you would simply dial 44xxxxxxxxx
(country code + phone number).
Pressing "#" after inserting the destination
phone number, will speed up the call connection
process.
To view detailed calling records for your calling account, you can login at: http://cdr.adminsetup.com/
If you have any questions about our Callback
services or need any assistance, please contact
us at:
support@nettelephone.com.

